Shipping Info

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Planted Aquaria is pleased to offer our customers two robust shipping options, depending on your location and product. 

Live plant orders are packaged within insulated foil and ice packs on the outside to ensure they stay healthy and fresh when you receive them.

We do NOT ship Live Animals.

FREE SHIPPING AFTER $250

Local Flat-Rate Shipping - $15

Local & GTA

This option is available for customers located in the GTA and is eligible for all of our shippable products and live plants.

-Orders with live plants will be shipped out the next day after placing your order, and you should receive it 1-2 days after that.
-Orders with Live Plants can only be shipped Monday-Thursday.
-Any orders placed on Thursday-Sunday will be shipped out on Monday

Packages with live plants can't be shipped on Thursdays or Fridays due to package sitting over the weekend.

Packages without live plants will be shipped out regularly Monday through Friday.

View our service map below to see which area this flat-rate is eligible for. If you are eligible, you will automatically see the Local Flat Rate option available to you in your cart after entering your address.

Canada Wide Flat Rate - $25

Canada-wide

This option is available for the rest of Canada, and is also eligible for all of our shippable products and live plants.

-Orders with live plants will be shipped out the next day after placing your order, and you should receive it 2-3 days after that.
-Orders with Live Plants can only be shipped Monday-Wednesday. (with some exceptions; if you are located closer we can also ship it ou thursday)

Packages with live plants can't be shipped on Thursdays or Fridays due to package sitting over the weekend.

Packages without live plants will be shipped out regularly Monday through Friday.

This option is available for customers located outside the GTA, within Canada, and is eligible for all of our shippable products and live plants.

Orders with live plants will be shipped out the next day after placing your order, and you should receive it 1-2 days after that.
Orders with Live Plants can only be shipped Monday-Wednesday.

Packages with live plants can't be shipped on Thursdays or Fridays due to package sitting over the weekend.

Packages without live plants will be shipped out regularly Monday through Friday.

 

100% Plant Dead On Arrival Guarantee

Only our Local Flate-Rate Shipping, and Canada Post Priority Shipping will qualify for 100% DOA (Dead-On-Arrival) for live plants, you must notify us within 2 hours once the package arrives at your door. You must include multiple photos or a video. We are not responsible for the quality of plants after the 2 hour mark if the package is left sitting outside or in poor conditions. 

*NO P.O BOXES - Please use home address only for live plant orders.

**DOA's will be refunded in store credit.

Local Shipping Zone